Customized questionnaires

In the field of training, setting up satisfaction assessments is a crucial, albeit often time-consuming, step in the quality process.

Creating quality assessments is more than simply listing standard questions. It's a strategic process designed to effectively gauge the satisfaction of your training stakeholders:

• Writing targeted and captivating questions, adapted to your audience.
• Eliminating cognitive biases that could distort results.
• Careful revision of questions, ensuring clarity and relevance.

However, there's no denying that this can be a tedious process. What's more, when you consider that it has to be repeated frequently to assess various stakeholders such as learners, trainers, external stakeholders and partners, it becomes clear that it can quickly become a race against time.

We are committed to being the preferred partner of training organisations and corporate universities, offering tailored expertise throughout their quality process and a deep understanding of the specificities of the training sector.

At SoWeSkill, we go beyond simple satisfaction questionnaires. We offer a wide range of quality surveys specially tailored to the needs of the training sector:

• Hot evaluation.
• Cold evaluation.
• Skills assessment.
• Quiz
• Measurement of the trainees' level before and after training

We also offer a fully customised questionnaire creation service, designed to meet the unique needs of each client.

SoWeSkill can provide you with assessment tools tailored to your industry and your specific needs in terms of quality and performance in the field of training.

Satisfaction questionnaires are an essential tool for assessing the quality of training courses, gathering feedback from learners and stakeholders, and identifying areas for improvement. They also enable us to measure learners' overall satisfaction, their level of understanding and commitment, as well as the effectiveness of the teaching methods used.

Writing quality questionnaires requires a strategic, well-thought-out approach. It is essential to define clear objectives, select the relevant indicators to be evaluated, and design questions that are adapted to both training content and learner profile. In addition, it is advisable to include open-ended questions enabling learners to freely express their opinions and suggestions for improvement.

Today we offer you several types of questions: 

• Multiple choice
• Ordered answer
• Single answer
• Association question
• ...

Drawing up questionnaires is a fundamental step in the certification process for training organizations. This requirement is particularly crucial in the field of vocational training, where the quality of programs and services is closely linked to learner satisfaction and compliance with quality standards set by renowned certification bodies.

As part of Qualiopi certification, for example, the creation of satisfaction questionnaires is an integral part of the quality standards. Since January 1, 2022, Qualiopi certification has been compulsory for training organizations in France. It attests to the quality of training actions and services offered by training organizations, in accordance with the criteria defined by Decree no. 2019-564 of June 6, 2019.